#1 Review Scorecards (5 Minutes)
- How are KPI’s?
- Take note of the good and bad KPI’s
(Add “underperforming KPI’s” to issues list)
#2 Self Reflect: Good + Bad (5 Minutes)
- Ask the team what’s going bad?
- Ask the team what’s going good?
(Add “bad” to issues list)
#3 Action Item Review (5 Minutes)
(Add “missed action items” to issues list)
#4 Call Review (10 Minutes)
- Review calls with team and discuss your notes
#5 Issue Solving Track (5 Minutes)
| Issue |
Root |
Solution |
| [Put the “problem” here] |
[Put “why” it’s happening here] |
[Put the “solution” here] |
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#6 Action Items (5 Minutes)